Support

FAQ

  • How do I create my first trailer? → Go to Templates, pick one, and start with a prompt.
  • How do coins work? → AI jobs and exports consume coins; buy more in Wallet.
  • Can I export 4K? → Available on Studio plan.

Contact

Questions or issues? Email us at support@omni.studio.

Troubleshooting

  • AI job failed? Try rewording your prompt, then retry.
  • Not enough coins? Visit Wallet to purchase more.
  • Export invalid? Check your timeline for missing media.